Heroic Hearts Crowdfunding – Frequently Asked Questions (FAQs)

Heroic Hearts Crowdfunding is a fundraising platform that allows individuals, families, friends, colleagues, businesses, and communities to come together and raise funds for humanitarian initiatives managed by Heroic Hearts Organization.

You can select an existing Heroic Hearts initiative, create your own fundraising page, set a goal, and invite others to support your campaign.

Our goal is simple: Bring People Together. Change Lives.

You can choose from humanitarian initiatives offered and approved by Heroic Hearts, including:

• Medical Evacuations: Helping critically ill patients, especially children, reach hospitals for lifesaving treatment.
• Medical Care & Healthcare: Supporting medical missions, clinics, medicines, and essential healthcare services.
• Orphan Sponsorship: Providing care, education, and essential support for orphaned children.
• Food & Emergency Relief: Delivering food parcels, hot meals, and emergency supplies to vulnerable families.
• Clean Water: Providing safe drinking water to communities in need.
• Education & Community Development: Supporting education, training, and programs that help vulnerable families build a better future.
• Emergency Humanitarian Assistance: Helping families affected by war, displacement, natural disasters, and extreme poverty.

Available initiatives may change based on humanitarian needs and active Heroic Hearts programs.

No. Heroic Hearts Crowdfunding is exclusively for fundraising initiatives managed and approved by Heroic Hearts Organization.

You can select from our available initiatives and create a personal or group fundraising campaign to support them.

Independent causes, personal fundraising requests, and campaigns for other organizations are not permitted.

Anyone who wants to support a Heroic Hearts initiative can request to start a fundraiser, including:

• Individuals and families.
• Friends and community groups.
• Students and youth groups.
• Professionals and colleagues.
• Businesses and corporate teams.
• Mosques and community organizations.

You do not need fundraising experience. Simply choose a cause, set a goal, and invite others to join you.

All campaigns are subject to review and approval by Heroic Hearts.

No. You do not need to be a volunteer or an existing member of Heroic Hearts.

Anyone who shares our mission and wants to help can start a fundraising campaign for an approved Heroic Hearts initiative.

Starting a fundraiser is simple:

• Choose a Cause: Browse our available Heroic Hearts humanitarian initiatives and select one you want to support.
• Create Your Fundraiser: Complete the fundraising request form with your campaign details.
• Set Your Goal: Choose a fundraising target that you would like to achieve.
• Submit for Approval: Our team will review your request and help finalize the campaign.
• Start Fundraising: Once approved, your fundraising page will go live, and you can begin sharing it.

You focus on bringing people together and raising funds. Heroic Hearts manages the humanitarian initiative and delivers the assistance.

Most fundraising requests are reviewed within 2–3 business days.

Once approved, your campaign will be published, and you can begin inviting others to donate.

Some requests may require additional information or review, which could take longer.

Yes! You can set a goal based on how much you and your community would like to raise.

For example, you may choose to raise $500, $1,000, $5,000, $15,000, or more.

Every contribution matters, regardless of the size of your fundraising goal.

You do not need to reach your full goal to make a difference.

All donations received will still support the Heroic Hearts initiative you selected.

For example, if your goal is $5,000 and you raise $3,000, the funds will still be used to support the selected humanitarian program.

That’s wonderful! Any amount raised beyond your goal will continue to support the same Heroic Hearts humanitarian initiative.

No. All donations are made directly to Heroic Hearts Organization through its fundraising platform.

Fundraisers do not personally collect, hold, or distribute the donations made through their campaign.

Heroic Hearts is responsible for managing the funds and using them for the selected humanitarian initiative.

Yes. Our team can help guide you through the fundraising process, including setting goals, preparing your campaign, and sharing it with your community.

Our goal is to make fundraising simple so you can focus on encouraging others to support your cause.

No. Creating and running a fundraising campaign through Heroic Hearts is free.

We do not charge setup fees, monthly fees, platform fees, or maintenance fees.

Credit card and other electronic payment providers may charge standard payment processing fees.

Heroic Hearts does not charge additional platform fees, require optional tips, or add hidden fundraising charges.

Any applicable payment processing fees are separate from Heroic Hearts’ organizational overhead.

Heroic Hearts follows a strict 100% Donation Policy.

Every dollar donated to a humanitarian initiative is dedicated to that selected program or cause.

We do not deduct organizational overhead, executive salaries, administrative expenses, fundraising expenses, or leadership travel costs from program donations.

Our Board Members, Executive Leadership, and Program Leads & Chairpersons serve voluntarily without salaries or compensation.

Necessary organizational expenses are supported separately, allowing donations to remain focused on humanitarian assistance.

Standard third-party payment processing fees, where applicable, are separate from organizational overhead.

Absolutely!

You can donate directly to any available Heroic Hearts humanitarian initiative without creating a fundraising campaign.

Simply choose a cause, select your donation amount, and complete your contribution.

If the donation form offers an anonymous donation option, you may choose to keep your name private from public display.

Your payment information will still be processed securely for transaction and recordkeeping purposes.

Heroic Hearts Organization is a registered U.S. 501(c)(3) nonprofit organization.

Donations may be tax-deductible to the extent permitted by U.S. law. Donors should consult their tax advisors regarding their individual circumstances.

Yes. Donors will receive a donation confirmation or receipt for their records through the donation system.

Yes. You can request changes to your campaign, such as:

• Updating your campaign description.
• Adjusting your fundraising goal.
• Adding or updating approved campaign content.
• Extending your fundraising period, where permitted.

Changes may require review by the Heroic Hearts team before they are published.

Once your fundraising campaign is approved, you will have access to your own Fundraiser Web Portal through a secure login.

Your personal dashboard allows you to manage your campaign and follow its progress anytime, from anywhere.

Through your Fundraiser Portal, you can:

• View Your Campaign: Access your active fundraising campaign and its details.
• Track Donations: See how much your campaign has raised and monitor donations received.
• Monitor Your Goal: Follow your fundraising progress and see how close you are to reaching your target.
• Manage Your Campaign: Review campaign information and manage available campaign settings.
• Share Your Fundraiser: Access your campaign link and share it with friends, family, colleagues, and your community.
• Track Multiple Campaigns: View and manage all your fundraising campaigns from one dashboard.

Your Fundraiser Portal makes it easy to stay connected, track your progress, and keep your fundraising efforts organized.

Yes, absolutely! You can create multiple fundraising campaigns to support different approved Heroic Hearts humanitarian initiatives.

With your personal Fundraiser Web Portal, you can access and manage all your campaigns using a single login.

For example, you may start one campaign to support medical evacuations, another for orphan sponsorship, and another for emergency food relief.

Each campaign will have its own fundraising goal, donation progress, and campaign page, allowing you to track each effort separately.

All campaigns must support existing Heroic Hearts initiatives and are subject to approval.

Absolutely! In fact, bringing people together is one of the main goals of Heroic Hearts Crowdfunding.

You can organize a fundraiser with your family, friends, colleagues, mosque, school, business, or community group.

For example, a group of 20 friends could work together to raise $10,000 for a medical evacuation initiative.

You can contact the Heroic Hearts team if you need to close your fundraiser before its planned end date.

Any donations already received will remain dedicated to the selected humanitarian initiative.

When your fundraising campaign ends, the donations raised remain with Heroic Hearts and are used to support the selected initiative.

The funds do not need to be transferred to you, and you are not responsible for managing the humanitarian work.

Once your campaign is approved and published, you can share your fundraising page with others through:

• WhatsApp groups and personal messages.
• Facebook, Instagram, LinkedIn, and other social media.
• Email and professional networks.
• Family and community gatherings.
• Mosques, schools, and local organizations.
• Workplace and corporate fundraising activities.

Every time someone shares your campaign, it creates another opportunity to reach people who may want to help.

Successful fundraising often starts with a personal connection.

Here are some simple ways to encourage support:

• Explain why you chose the humanitarian initiative.
• Share your campaign with family and close friends first.
• Set a clear and achievable fundraising goal.
• Invite others to share your campaign.
• Provide regular updates on your fundraising progress.
• Thank your supporters and encourage them to stay involved.
• Remind people that every donation, large or small, makes a difference.

Heroic Hearts may provide approved campaign images, banners, posters, and other promotional materials to help you share your fundraiser.

These materials help ensure that information about our humanitarian initiatives remains accurate and consistent.

Yes! You can bring people together through community gatherings, school activities, workplace events, or other fundraising efforts to support an approved Heroic Hearts initiative.

For larger or public events, we encourage you to coordinate with the Heroic Hearts team in advance.

Yes. Businesses, professional groups, schools, mosques, and community organizations are welcome to organize fundraising campaigns supporting Heroic Hearts initiatives.

This is a great way to encourage teamwork, community involvement, and collective giving.

All funds raised through your campaign are dedicated to the Heroic Hearts humanitarian initiative you selected.

Heroic Hearts manages the initiative through dedicated Program Leads, Chairpersons, and local teams who oversee planning, implementation, and program delivery.

Depending on the initiative, your fundraising may help provide medical treatment, food assistance, orphan support, clean water, education, or other essential humanitarian services.

Each major Heroic Hearts initiative is supported by a dedicated Program Lead or Chairperson responsible for overseeing the program.

Our local teams, who are native to the countries and regions we serve, help carry out the humanitarian work.

This structure allows us to manage programs responsibly and respond to the needs of local communities.

Generally, no. Fundraisers support an approved Heroic Hearts humanitarian initiative rather than selecting individual beneficiaries.

Our program teams identify and prioritize beneficiaries based on humanitarian needs, eligibility, and available resources.

This helps ensure that assistance is provided fairly and responsibly.

Heroic Hearts shares program updates, humanitarian stories, photographs, and reports when available and appropriate.

These updates help supporters understand how humanitarian initiatives are making a difference.

The type and frequency of updates may vary depending on the program and conditions on the ground.

When you fundraise with Heroic Hearts, you become part of a trusted humanitarian effort supported by:

• 100% Donation Policy: Donations remain dedicated to humanitarian programs.
• 100% Volunteer Leadership: Board Members and Program Leads serve without salaries or compensation.
• Dedicated Program Leads & Chairpersons: Committed leaders oversee individual humanitarian initiatives.
• Strong Local Teams: Teams native to the countries and regions we serve carry out programs.
• Proven Humanitarian Experience: Years of experience delivering emergency relief, medical care, and long-term support.
• Transparency & Accountability: A commitment to using donations responsibly and for their intended purpose.

You bring people together and raise funds. Heroic Hearts takes care of delivering the humanitarian assistance.